Fieldwork Webwork

Online Research Services Made Seamless

Whether you’re running remote focus groups, virtual interviews, or online communities, Fieldwork delivers the same quality and hospitality you’ve come to expect, just online. From recruiting and onboarding to hosting and technical support, our team ensures your online research experience is smooth, secure, and designed with both respondents and clients in mind.

Book a Demo

Providing Quality Online Support Since 2012

Online research shouldn’t feel like a compromise. At Fieldwork, we believe that virtual qualitative research should be just as human as in-person. That shows in how we host, recruit, and support every study.

From live session coordination to asynchronous community management, we bring our signature white-glove support to every click.

Go Virtual

Our Same Exceptional Service, Online

Conducting your research online shouldn’t mean sacrificing quality. Your virtual project receives the same attention to detail as you’ve come to expect from our facilities.

Industry-Leading Technology

With qualitative researchers in mind, we offer a full suite of services including live online interviews, remote homework support, bulletin boards, mobile research, and whatever the future brings.

Participation Management

Alleviate the stress of respondent management, confirmations, and more by relying on our dedicated support staff. While you focus on gaining insights, we’ll focus on managing all the other details.

Market Research + Technology Experts

We are more than tech support, we’re researchers with an “always be helping” attitude. In addition to technology training, our team has extensive experience within traditional focus group settings.

Thanks for all the great work.

I always have a good experience with you and your team. My client had never done online research before, and he said it was much better than he had anticipated. So, if they ever do online work again, I’m certain he will be happy to choose you.

Liz Small, Small Insights

Live Virtual Research

From Fortune 500 brands to independent moderators, research teams count on Fieldwork’s online market research services to deliver meaningful insights without the stress.

We host secure, high-quality remote sessions on the platform that best fits your needs— including interviews, focus groups, UX testing, IDIs, and more.

We manage all the moving parts so you can focus on the research.

Tech checks and onboarding for every respondent

Day-of session management with live support

Client observers and private backroom chats

Global access and time zone coordination

Book a Demo

"*" indicates required fields

Phone

This field is for validation purposes and should be left unchanged.

First Name*

Last Name*

Company*

Email Address*

Phone Number

Which platform would you like to demo?*

Include any project details here.*

Please list any details about your project or questions.

Consent to Communicate*

Fieldwork is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. We need your express permission to contact you. Please mark your communication preference(s) below.

I agree to receive communication regarding the above request.

I would like to receive marketing information from Fieldwork.

CAPTCHA

Recruiting Virtual Respondents

Ready and Eager to Participate

Virtual research allows you to tap into a larger geography. Speak to 10 people in rural locations, or have a single group with representation from every major city – the possibilities are endless! During the recruitment process, Fieldwork ensures that participants are qualified for your research and prepared for participating online.

How We Recruit

Environments

Additional Focus Group Support

Online or in-person, domestic or international, lab or mock jury, our team can help make research happen.

Anywhere

The same reliable in-person Fieldwork service outside of traditional facilities.

Global Services

One point of contact to manage recruitment, venues, languages, and moderation.

Our Facilities

Premier spaces and support for cutting-edge qualitative research.

Blog

A Collection of Virtual Research Best Practices

Virtual research is changing landscape. Stay up to date on industry best practices with our blog.

9 Best Tips When Conducting Online Focus Groups

If there were one cardinal sin of conducting virtual research, it would be the assumption that it is the same as face-to-face research, but over a video call. It isn’t.

Fieldwork’s Two-Sided Approach for Successful Virtual Focus Groups

You wouldn’t set out on a journey without getting ready and neither do we. Preparation is ingrained into our ethos and manifests itself in our services and work ethic.

8 Examples of When to Use Online Research

A good online research vendor will have experience with in-person research and recruiting as well as with technology. They will make online research feel comfortable for both clients and respondents.

Here to Serve You

As your qualitative research support system, our team works in collaboration with yours to bring your virtual research project to successful completion.

Go Virtual